Welcome to Sonar!
I. What Data We Collect
In the course of your use of our services, we may collect the following types of information:
Submitted Data: You may provide us with genomic variant data derived from human subjects, for instance by uploading a VCF file. You may also provide us with clinical and/or phenotype data of these subjects in various formats that will undergo an ETL procedure prior to being made available in Sonar.
Submitted Metadata: When you provide us Submitted Data, that Submitted Data will usually be accompanied by associated metadata describing the Submitted Data, which may include information about the provenance of the variant data, or information providing mappings between genotype and clinical data.
Payment Information: In order to pay for services you may be required to submit payment information, such as a credit card number and billing address.
Account Information: In the course of registering an account or subsequently, we may ask you to provide information such as your name, employer, email address or phone number. In addition, your account may be associated with other accounts that are apart of the same organization or entity. These associations will only be visible to users from the organization with administrative privileges and staff members of Seven Bridges.
User Activity Information: We may keep logs of your activity as you use our services, for example which pages you visit, when you start a task. We may also track user activity on our site using third-party services such as Google Analytics, which you can learn more about at http://www.google.com/analytics/, Fullstory, which you can learn more about at https://www.fullstory.com, and other similar services.
Other User Provided Information: You may provide information to us via other communications with our team, for instance emails exchanged with our support team or suggestions submitted via a feedback form.
Marketing Information: In order to better understand use of and interest in our product, we may collect information on users or potential users of our product, for instance by matching up users with the institutions with which they are affiliated.
II. What We Do With It
We store and process Submitted Data and Submitted Metadata on your behalf, for instance when you run a query on your data. We may also access and process your Submitted Data and Submitted Metadata in order to provide support to you, for instance by running a few tests on your data for debugging purposes if your query fails. Your data is processed on servers provided by Amazon Web Services and stored on their servers in encrypted form. You can find more information about Amazon Web Services’ security practices at http://aws.amazon.com/security/.
We may use your Account Information to contact you about your use of our services, for instance to let you know a query has completed, or to otherwise inform you about our services, for instance by letting you know about changes or improvements to our offerings. We may also aggregate information from user’s Account Information in order to better understand use of and interest in our Service. Your Account Information may be stored on Amazon Web Services, our third-party infrastructure provider.
We may use User Activity Information, Account Information and Other User Provided Information to maintain, improve and better understand usage of our Service and otherwise analyze aspects of our business. This information may be stored or processed by third-party service providers on our behalf.If you explicitly so choose (see “Controlling Your Data” below), we may share your Submitted Data and some elements of your Account Information with other users who have administrative privileges for your institutional affiliation.
We may disclose your data to third parties in response to a lawful request by public authorities, including to meet national security or law enforcement requirements, or if, at our sole discretion, we believe this is necessary in order to meet any legal requirement or enforceable governmental request or to identify, contact, or bring legal action against someone who may (either intentionally or unintentionally) be causing injury to or interference with our rights or property, users of our Service, or anyone else who could be harmed by such activities. We may also transfer any and all information we collect from users to a third party in the event of any corporate reorganization, merger, sale, joint venture, assignment, transfers, or other disposition of all or any portion of Seven Bridges Genomics Inc.’s business, assets, or stock.
III. Controlling Your Data
You can access and edit most elements of your Account Information via the “Account Settings” menu. To access, correct, or delete information we have about you, please contact us at firstname.lastname@example.org. We will make reasonable efforts to accommodate such requests. EU citizens, in particular, have the right to access, correct, or delete their personal data under the EU-U.S. Privacy Shield agreement.
IV. Links to Third Party Sites
Questions, Comments, and Complaints
EU-US Privacy Shield Compliance and Swiss-US Privacy Shield Compliance
101 Euston Road, 8th Floor
London, NW1 2RA
Seven Bridges Genomics Inc. has further committed to refer unresolved privacy complaints under the EU-US and Swiss-US Privacy Shield Principles to an independent dispute resolution mechanism, the BBB EU PRIVACY SHIELD, operated by the Council of Better Business Bureaus. If you do not receive timely acknowledgment of your complaint, or if your complaint is not satisfactorily addressed, please visit https://www.bbb.org/EU-privacy-shield/file-a-complaint/ for more information and to file a complaint.
EU citizens may also raise privacy concerns with their national Data Protection Authority, the contact details of which can be found at http://ec.europa.eu/justice/data-protection/bodies/authorities/index_en.htm. You may, under certain conditions, be able to invoke binding arbitration regarding a privacy issue before the Privacy Shield Panel to be created by the U.S. Department of Commerce and the European Commission.